Outreach Health Services, Inc.

Website Privacy Policy

Effective Date: [Insert effective date]

Outreach Health Services, Inc. ("Outreach Health Services," "we," "our," or "us") respects the privacy of patients, website visitors, applicants, and others who contact us. This policy explains how we collect, use, share, and protect information through our website and communications, including text messaging.

1. Information We Collect

• Contact details such as name, telephone number, email address, and mailing address.
• Information you submit through contact forms, appointment requests, employment applications, referrals, or other inquiries.
• Information you choose to provide about medical, dental, or other services so we can respond appropriately.
• Communications preferences, including whether you consent to receive SMS messages.
• Basic website usage and technical information collected through tools used on our website, if applicable.

2. How We Use Information

• Respond to questions, requests, and inquiries.
• Assist with medical and dental appointment scheduling, reminders, and service-related updates.
• Communicate with patients and prospective patients about requested services.
• Review employment applications and respond to applicants.
• Maintain operational records, safeguard our systems, and comply with applicable legal requirements.

3. SMS Communications

If you provide a mobile number and affirmatively opt in, Outreach Health Services may send text messages related to your appointments, scheduling, office updates, inquiries, and requested follow-up communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us using the information below. Consent to SMS is not a condition of receiving healthcare services or employment consideration.

Please do not send urgent medical concerns or sensitive medical details by ordinary text message. Call 911 for emergencies. We may direct you to a secure patient portal or another protected communication channel for confidential information.

4. Information Sharing

We do not sell or share personal information with third parties for their independent marketing or promotional purposes. We may disclose information to service providers supporting our operations, communications, scheduling, and information systems, subject to appropriate safeguards and agreements. We may also disclose information when required or permitted by law.

Mobile phone numbers, SMS opt-in information, and text messaging consent will not be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from such sharing.

5. Health Information and Security

We use reasonable administrative, physical, and technical safeguards designed to protect personal information. Information relating to patient care may also be governed by our separate HIPAA Notice of Privacy Practices, which describes additional rights and obligations concerning protected health information. This website policy does not replace that notice.

6. Third-Party Websites

Our website may link to websites operated by others. Their privacy practices are governed by their own policies, and we encourage you to review them.

7. Policy Changes

We may revise this policy periodically. Any revised version will be posted with an updated effective date.

8. Contact Us

SMS Terms & Conditions

Effective Date: [Insert effective date]

By opting in to receive text messages from Outreach Health Services, Inc., you agree to these SMS Terms & Conditions.

1. Program Description

• Appointment reminders, confirmations, and scheduling communications.
• Responses to medical or dental service inquiries and requested follow-up.
• Office hours, closures, and other operational updates.
• Other service-related conversational messages you have agreed to receive.

2. Message Frequency and Charges

Message frequency varies depending on your appointments, requests, and interactions with us. Standard message and data rates may apply under your wireless carrier plan.

3. Opt-Out and Help

Reply STOP to any message to opt out. You may receive a final confirmation text. After opting out, we will not send further messages under that SMS program unless you opt in again. Reply HELP for assistance, or contact us at 601-687-1391 or [Insert contact email].

4. Consent

SMS consent is voluntary and is not a condition of receiving medical or dental services, employment consideration, or purchasing any services. You may choose other available methods of communication.

5. Privacy and Patient Information

We protect SMS opt-in and consent information as described in the Privacy Policy above. Ordinary SMS may not be an appropriate channel for sensitive medical information. We may use secure alternatives when necessary.

6. Questions

For questions about these terms or our text messaging program, contact Outreach Health Services, Inc. at 601-687-1391 or [Insert contact email].